Nespresso Culture
Culture matters! It is owned by each one of us, together, we will foster a culture that inspire us to be, feel and do our best. As the world changes, we adapt, evolve and grow. Our culture is an essential part of making our business ambitions come to life and as we embody the behaviors, we bring our culture to life and we keep it alive.
Together, we live a culture that is built on the principal belief that I CAN, and collectively We Can.
We strive to create exceptional experiences for our customers built upon our Swiss savoir-faire and quality standards.
Being respectful, inclusive and leading with empathy are at the core of our culture, whether with our employees in our offices, boutiques and factories, with the farmers we work with or with our suppliers.
We are committed to making a positive impact by working together with speed and agility. We practice what we preach, we are accountable for our actions, and we are empowered to make fact-based decisions.
Our entrepreneurial, creative and pioneering spirit drives us to stay ahead of the game and delight our customers. We dare to try new things, learn, adapt and get better along the way.
Reimagine what you can become. At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscape for the better. Exceptional customer experience is what we aspire to offer, and we can only do so by caring for one another, our suppliers, the farmers and the communities we work with.
Working with us is like a fresh cup of coffee – warm, welcoming, and revitalizing. In fact, the way we approach our coffee is actually very similar to how we think about our employees: there is care, thought, and integrity in everything we do. With a presence in 58 countries, different backgrounds, points of view and experiences are welcome in every one of our locations. But beyond that, one thing you’ll find here that is truly universal is support.
Meet Flor, the Internal Communications Manager at Nespresso with experience in both Nespresso Argentina and the Nespresso U.S. market. Flor highlights how Nespresso values wellness and well-being, making it an ideal company for those seeking employee engagement, personal goal support, and a focus on wellness.
Meet Lucy Bai, the Sustainability Manager at Nespresso US. Lucy emphasizes the value of joining the Employee Resource Groups (ERGs) at Nespresso. These groups offer support and a sense of community. Lucy recognizes Nespresso for a supportive and inclusive work environment where personal experiences are shared, and camaraderie is built.
Meet Malcolm McKenzie, a B2B marketing specialist at Nespresso. With just over a year in the role, Malcolm appreciates how Nespresso values its employees as individuals, fostering a friendly and helpful environment where learning and growth are encouraged.
Nespresso has boutiques across the US, and while each focus on sharing our Nespresso products with our customer, each has its own unique flare. Explore a few of our locations or view a map of all Nespresso boutique locations.
AUSTIN
11410 Century Oaks Terrace Austin, TX 78758 — The Domain
Austin is our groundbreaking Nespresso boutique, the first new concept location in the US. Designed to delight coffee lovers, our boutique showcases the artistry and stories behind every cup of Nespresso coffee. Located in the beautiful luxury outdoor center, The Domain, our boutique features discovery stations for inspiration, a comfortable seating area, and personalized engraving services. Customers can immerse themselves in master classes to deepen their coffee knowledge and learn about Nespresso's mission. Inside, you'll find a stunning mural created by a local artist using recycled Nespresso capsules, reflecting the vibrant art and music vibes of Austin.
Beverly Hills
408 N. Beverly Drive, Beverly Hills, CA 90210
Our Nespresso boutique in Beverly Hills, located at 408 N. Beverly Drive, CA, offers a captivating environment where art meets sustainability, with an art installation made from recycled coffee capsules. Experience the glamour of Beverly Hills while being part of a bustling location that attracts celebrity customers. Join our team and embark on a rewarding career journey at Nespresso Beverly Hills.
Boston
800 Boylston Street Boston, MA 02199 — The Prudential Center
Uncover a rewarding career at our Nespresso boutique in Boston, situated in the Prudential Center. Immerse yourself in a unique environment where sustainability and thoughtful design converge. Experience sustainably designed materials, including tabletops crafted from used coffee grounds sourced from our Swiss factory. Enjoy exceptional, expertly crafted coffee on the go at our To-Go Bar. Inside the boutique, discover a local touch with exposed brick, reminiscent of the historic Brownstones of Boston. Join our team and be part of a dynamic and sustainable coffee experience at Nespresso Boston.
Miami
701 S. Miami Ave. Miami, FL 33131 — Brickell City Centre
Welcome to our newest Nespresso boutique, nestled in the vibrant Brickell City Centre, right in the heart of Miami's bustling downtown business district. Step inside and experience a world where sustainability meets sophistication. Every cup of coffee tells a story of carefully sourced beans, expert craftsmanship, and a passion for elevating your coffee moments.
Highlights of Our Boutique:
- Coffee as an Art: Dive into the world of coffee with our Nespresso Masterclass. Explore the art of coffee storytelling, roasting techniques, and machine mastery.
- Local Touch: Enjoy the original mural artwork by Cuban artist Carlos Zamora, renowned for his collaboration with Nespresso on the 'OG' Cafecito de Cuba launch. Experience Carlos' vibrant colors while savoring a delightful tasting experience.
- Engraving Station: Personalize your favorite best-selling to-go mug at our exclusive engraving station.
New York
935 Madison Ave. New York, NY 10021
Our Nespresso boutique located on Madison Ave in the heart of New York City offers a contemporary and luminous space spread across two levels. Customers can explore the art of coffee tasting rituals and indulge in expertly crafted coffee at our To-Go Bar, catering to the fast-paced lifestyle of New Yorkers. It is a dynamic environment featuring a moving art installation created from recycled coffee capsules, reflecting our commitment to sustainability. Experience the upscale ambiance highlighted by our unique floral wall and captivating decorative art, capturing the essence of life in the big city. Delve deeper into coffee knowledge through our lower level Lab Kitchen, where masterclasses take place. Join our team and embark on an exceptional career journey at Nespresso Madison Ave, located near our US corporate headquarters in New York City.
Seattle
2560 NE University Village Street Seattle, WA 98105 — University Village
Experience an extraordinary opportunity at our remarkable Nespresso boutique, where we offer a fully interactive and immersive experience for our valued customers. Located in a stunning space, our boutique showcases sustainable furniture and features a captivating mural by local artist Jennifer Ament. Be part of a first in the US with our innovative Coffee To-Go Window-Bar, allowing customers to enjoy their favorite Nespresso beverages on the move. Unleash your inner barista and create personalized drinks as we invite you to explore your coffee creativity. In line with our commitment to sustainability, our new boutique introduces a convenient 24-Hr Recycling Drop-Off, a first for Nespresso. Join us in contributing to a greener future effortlessly by utilizing our dedicated recycling drop-off point on the exterior. Embrace this exceptional career opportunity at our Nespresso boutique, where we redefine the coffee experience and champion sustainability.
Virginia
1961 Chain Bridge Road Mclean, VA 22102 — Tysons Corner Center
Discover our newly remodeled concept boutique, designed to delight coffee lovers with the artistry and stories behind every cup of Nespresso. Immerse yourself in a unique and immersive space, where curiosity meets innovation and sustainability. Explore masterclasses, discovery stations, and a Taste and Discover station to curate new recipes and learn about Nespresso's mission. Experience our Circularity Center, showcasing our commitment to sustainability and recycling. Personalize your gifting at our dedicated station and indulge in the art of coffee at our Coffee as an Art Station. Join us at our boutique and be part of an extraordinary coffee experience that combines storytelling, artistry, and sustainability.
For us and 4,500 other B Corps, it's more than a label. It's a movement and community of like-minded businesses looking to balance purpose and profit. This certification reflects 30 years of Nespresso commitments to sustainability and will inspire us as we continue this journey together.
THE THINGS WE HOLD
The Things We Hold is a program designed to make a positive impact in our communities, by activating the values of our own employee community.
This nonprofit partnership was chosen by Black at Nespresso, an Employee Resource Group that fosters the growth, development, and awareness of Black employees at Nespresso, while encouraging mindful partnerships with allies.
Thrive Scholars is a national nonprofit championing the next generation of diverse leaders. They help high-achieving students of color from disadvantaged communities excel at top colleges and achieve their full career potential. Ultimately, Thrive ensures its Scholars experience economic mobility and develop social capital to become the diverse leaders our nation needs.
Passion, innovation, respect, and the drive to do better every day. These are not only Nespresso’s values – they’re the values that make us a team. At every level in every location, you’ll find people who support each other, opportunities to grow, and inspiration that’s as bold as our Kazaar coffee blend.
Each of our 12,000+ employees makes an impact on the experience and quality of our business. From the robust and vibrant to the smooth and well-balanced, it takes every flavor of person to keep our brand successful.
Diversity and Inclusion at Nespresso
With a presence in 58 countries, different backgrounds, points of view and experiences are welcome in every one of our locations. But beyond that, one thing you’ll find here that is truly universal is support.
A Bold Commitment: Sustainability at Nespresso
Discover our “Positive Cup” initiative and how coffee can be a force for good.
A History of Excellence
Over 30 years ago we began with a simply but revolutionary idea; enable anyone to create a barista quality cup of espresso.
Guided by Our Values
The quality of our products, how we have grown as a company, our focus on sustainability, and our caring culture all come from a belief in our core principles. Doing good is simply good business.