Ways you can prepare for your interview at Nestlé IT & Digital Americas

At Nestle IT and Digital Americas, our interview process is structured and designed to predict future behaviors. Read on to learn more and get some inside tips to help you feel prepared for your next behavior-based interview with us.

Your first round of interviewing with us is over the phone. On a phone interview, you’ll be asked: HR required questions, role-related questions, and approximately two behavior-based questions, in addition to reviewing the experience listed on your résumé. From there, you may be selected for a face-to-face interview with the hiring team. 

Below are resources that to help you excel in your interview:

1. Come prepared with example. Write out your examples. Yep, you heard us right! We want you to bring a list of examples of your work that way you can easily reference those experiences when being asked your interview questions. Use them as notes, rather than reading verbatim during the interview.
2. Research. We can’t express this enough. Visit our website, our Glassdoor profile, continue reading this blog, and others, to be sure you’re soaking up as much information as possible about our organization. (Hint: This research also sparks questions you may have for us at the end of your interview, and we love receiving insightful questions.)
3. Practice makes perfect. It may sound silly, but we encourage you to practice in a mirror, in front of your close family members, or even a friend. This gives you the opportunity to walk through examples you’ve jotted down in a comfortable environment but also allows you to read body language. 

Set the Stage for Great Conversation

A little preparation can help you feel confident and focused during your phone or virtual face-to-face interview.

1. Choose a quiet space where you won't be interrupted.
2. Avoid noisy environments that could make it difficult to hear or be heard.
3. Check your mobile service before the call to avoid connectivity issues.
4. Create a professional atmosphere for yourself. Whether it's sitting at a desk or dressing as you would for an in-person interview, small steps can help you feel your best and bring your strongest self to the conversation.

The ‘STAR’ method is a commonly used interviewing method our teams have adopted when performing our behavior-based interviews.  It simply stands for Situation, Task, Action, and Result. In other words, when we ask you a question during the behavior-based interview, we’re expecting a response that provides specifics, details, and a full story from beginning to end.

1. Explain the situation
2. What tasks were involved?
3. What actions did you take?
4. What were the results?

First, you’ll explain the situation and walk us through details and what tasks were involved that helped you get address that situation. You’ll move through your response by explaining your actions in fine detail. Did you suggest weekly meetings to better a relationship? Set up an interactive and shared space to keep all parties updated? Or perhaps you suggested moving an entire website from one platform to the next while adopting new technologies to make it more user friendly—these are the details we want to hear. Last, what were the results? By walking us through your examples in this model, we’re able to understand your previous behaviors helping us determine if we’re a fit for one another.

To recap, try not to think about behavior-based interviewing as intimidating, instead think about it as storytelling. We love details, and don’t feel discouraged if we ask a handful of questions to gather more details from you or to clarify a part of your example. Each of your examples you bring along with you can be from your professional or educational career. But above all, breathe, take your time, think about your example before starting, and keep in mind we’re interested in what YOU did. We know this may feel a bit awkward, or like you’re bragging, but try to use ‘I’ statements instead of ‘we’ statements.

If you haven’t viewed our open positions, we encourage you to do so by visiting our careers site. If you’d like to get to know us more, no problem. Visit us on Facebook or LinkedIn to get an inside look at who we are and what our culture is like. We look forward to meeting you!