Rows of nespresso pods

Nespresso History

How We Keep Inspiration Freshly Brewed
Meaningful Living Personified

We were founded over thirty years ago on a simple premise – to create exceptional coffee for everyone. That core concept still drives us today. But now, our particular blend of success has been made even more robust – not just with the triumphs of our past, but with our vision for the future.

 

Our History Adds Depth To Our Future
Our Strength is in Our Principles

Every step of the way, we’ve had a clear idea of who we are as a company: we are dedicated to exceptional coffee. Every choice we’ve made has just brought us closer to that ideal – all while doing better for our employees, our company and our planet. As we have innovated and grown, we’ve shown the whole world just how far a commitment like ours can take us. 

Our Legacy

In 1976, Nestec, the Nestlé Group's development centre, filed the first patent application for the pressurized coffee extraction process. The system was invented by Eric Favre who became Nespresso's first CEO.

Inspired by Luigi Bezzera’s 1901 espresso coffee machine, we developed a company around a simple idea: deliver barista-style coffee, anywhere and everywhere. With four varieties of encapsulated coffee, we set to work bringing our revolutionary concept to life in the sectors of Switzerland, Japan and Italy. Only three years later, Nespresso would expand into the Swiss household market and create the Nespresso Club.

Delicious but simple; exclusive but ubiquitous, Nespresso was well on the way to crafting the ultimate coffee experience. Customers thought so too, so we expanded into France and the United States. Part of that experience? Following our coffee from beginning to end. As a result of this concept, our capsule recycling program was also launched in Switzerland this year.

This was a year where our technology got to shine. Our first internet site was built to offered a platform to promote Nespresso expertise and products on a global scale. Our machines were evolving as well. The advanced C250/554 machine, with automatic features and a new thermobloc, launched as a breakthrough in the household sector.

How do you make coffee with care? We launched the Nespresso AAA Sustainable Quality Program, in collaboration with NGO The Rainforest Alliance, promoting sustainable production and supply of high-quality coffee.

This was the year we took on new challenges. The first Nespresso flagship boutique opened in Paris on the prestigious Champs-Elysees. While our Lattissima machine set a new standard in easy preparation of fresh milk specialty coffee recipes – with the use of one touch technology.

So many of our ambitions came to life this year. First, Dhjana became the first 100% AAA sourced Limited Edition coffee. Next, we launched an unheard of 4 new machines: PIXIE, our most innovative and ecological machine; Zenius and Aguila, bringing enhanced functionalities to professional consumers; and Lattissima+, for easier preparation of milk-based coffee recipes. Most importantly, we proved that evolution, growth, and sustainability are constants in our company. 

Even in our history sustainability is never secondary. This year we created the Nespresso Sustainability Advisory Board (NSAB) to advance the company’s pioneering approach to sustainable development. 84% of our coffee came from the Nespresso AAA Sustainable Quality Programme and we reduced the carbon footprint of a cup of Nespresso coffee by 20%. That was just the beginning. Even today, we’re still improving how we impact the environment. 

Available Nespresso Opportunities

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

 

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together. 

 

Step into the role of Store Manager at our Nespresso boutique at the Mall of America in Bloomington, Minnesota, where you are not just the leader of the store, you are the face of the brand setting the tone for the team to bring our brand to life for our employees and customers!  You will lead and inspire a high-performing team to optimize sales, service, and operations, all while ensuring a seamless and inviting customer experience. Your leadership will be pivotal in executing innovative store strategies to drive performance goals and achieving impressive sales growth.  You will have an entrepreneurial mindset to connect with the community, build our brand, and share the Nespresso story and values with passion. Join us in creating success for our global brand and leading a winning team to make a lasting impact!

Join us at Nespresso, where leadership meets purpose, and every day brings new opportunities to make a difference!

 

WHAT’S IN IT FOR YOU:

  • Competitive Pay: Enjoy competitive pay along with quarterly bonuses for achieving team sales and service goals.
  • Growth and Development: At Nespresso, you have the opportunity to build a career that aligns with who you are. Benefit from excellent training programs that empower you to take ownership of your career journey.
  • Caring Culture: Nespresso is known for a culture that inspires you to be, feel, and do your best. We offer a supportive and collaborative team environment, making working with us feel like a fresh cup of coffee – warm, welcoming, and revitalizing.
  • Purposeful Work: As a B Corp, we view coffee as a force for good. Enjoy work that makes a positive impact on people and the planet.

 

WHAT WE OFFER:

Nespresso offers retail employees performance-based incentives and a comprehensive total rewards package, including:

  • A free Nespresso machine and coffee product allowance
  • 401k with company match
  • Educational reimbursement
  • Health and mental wellness programs
  • DE&I resource groups
  • Commuter benefits
  • Pet adoption reimbursement
  • Employee recognition program
  • Discounts at over 2,000 companies

(Incentives and/or benefit packages may vary depending on the position.)

 

WHAT YOU WILL BE DOING:

  • Performance Management: Recruit, hire, and develop people to drive a culture of high performance and engagement. Recognize and reward excellence while addressing any performance issues promptly. Create personalized development plans and provide ongoing feedback to help your team thrive.
  • Training and Development: Lead and inspire others to learn and grow through coaching and mentoring. Lead training initiatives to ensure your team has the knowledge and skills needed to deliver an exceptional customer experience. From product knowledge to selling techniques and operational standards, you will be instrumental in building their capabilities and shaping their success.
  • Team Engagement: Uphold the Nespresso culture and values, fostering an engaged and motivated team. Through effective communication and regular touchpoints, such as weekly meetings and one-on-one sessions, you will create a supportive and collaborative environment.
  • Sales and Service Excellence: Drive team performance by setting clear targets and providing guidance to your team. Monitor and evaluate performance regularly, implementing strategies for continuous improvement.
  • Operational Excellence: Ensure adherence to standard operating procedures and manage inventory efficiently. Collaborate with the District Manager to control labor costs and expenses effectively. Support teams with troubleshooting tech issues for smooth operations.
  • Safety and Quality: Promote a safety-conscious culture and adhere to Nestlé’s Safety, Health, and Environmental policies and procedures.
  • Drive and Determination: Maximize business opportunities through creative initiatives, customer loyalty, team motivation, and evaluating boutique performance to implement improvements.
  • Community Connection: Think entrepreneurially to create community-building channels through experimentation and collaboration.
  • Personalized Coffee Experiences: Be an agile coffee expert, using storytelling to share your knowledge of our coffee and sustainability practices with customers.

 

WHAT YOU WILL BRING:

  • 4+ years of professional experience in a fast-paced or luxury retail environment
  • 3+ years of supervisory experience in people management and development of direct reports
  • High School Diploma or GED required; Bachelor’s degree preferred
  • Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
  • A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture
  • Availability to work open and closing shifts, weekends, and holidays
  • Ability to travel as required

 

Salary: $78,000.00 to $102,000.00 per year

 

Bonus Eligibility: Yes

 

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 426665 

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.

Do you have a passion for coffee and a knack for exceptional customer service? Join our team as Coffee Specialist/Sales Associate. As the welcoming face of our retail boutique, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso!

WHAT’S IN IT FOR YOU:

  • Competitive pay – Plus quarterly bonuses for achieving team sales and service goals.
  • Coffee expertise - You will learn all about coffee and become a coffee expert.
  • Caring Culture – Nespresso is known for a culture that inspires you to be, feel and do your best ultimately caring for our people. Join a supportive and collaborative team environment. Enjoy participating in one of many employees led DE&I Resource Groups. Working with us is like a fresh cup of coffee – warm, welcoming, and revitalizing.
  • Growth and Development – At Nespresso, you have an opportunity to build a career that aligns with who you are. You will be supported in personal development and empowered to take ownership of your career journey.
  • Purposeful work – As a B Corp we view coffee as a force for good. Enjoy work that is making a positive impact for humans and our planet. 

WHAT WE OFFER:

Nespresso offers retail employees performance-based incentives and a total rewards package, which includes a free Nespresso machine and coffee product allowance, a 401k with company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives and/or benefit packages may vary depending on the position.)

WHAT YOU’LL BE DOING:

  • Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
  • Customer Obsessed: You have a heart for hospitality and working with people.
  • Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
  • Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
  • Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
  • Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
  • Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
  • Training and Learning:  You will undergo a training period that sets you up for success well beyond your first day. 

WHAT YOU’LL BRING:

  • You are inherently a people person and thrive in a customer service environment.
  • You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
  • You are punctual and available to work open and closing shifts, weekends, and holidays.
  • You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

Referral Incentive

$500

 

Pay: $21.00 per hour

 

Bonus Eligibility: Yes

 

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 424755 

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together. 

 

Step into the role of Store Manager at our Nespresso boutique at the Prudential Center Mall in Boston, where you are not just the leader of the store, you are the face of the brand setting the tone for the team to bring our brand to life for our employees and customers!  You will lead and inspire a high-performing team to optimize sales, service, and operations, all while ensuring a seamless and inviting customer experience. Your leadership will be pivotal in executing innovative store strategies to drive performance goals and achieving impressive sales growth.  You will have an entrepreneurial mindset to connect with the community, build our brand, and share the Nespresso story and values with passion. Join us in creating success for our global brand and leading a winning team to make a lasting impact!

Join us at Nespresso, where leadership meets purpose, and every day brings new opportunities to make a difference!

 

WHAT’S IN IT FOR YOU:

  • Competitive Pay: Enjoy competitive pay along with quarterly bonuses for achieving team sales and service goals.
  • Growth and Development: At Nespresso, you have the opportunity to build a career that aligns with who you are. Benefit from excellent training programs that empower you to take ownership of your career journey.
  • Caring Culture: Nespresso is known for a culture that inspires you to be, feel, and do your best. We offer a supportive and collaborative team environment, making working with us feel like a fresh cup of coffee – warm, welcoming, and revitalizing.
  • Purposeful Work: As a B Corp, we view coffee as a force for good. Enjoy work that makes a positive impact on people and the planet.

 

WHAT WE OFFER:

Nespresso offers retail employees performance-based incentives and a comprehensive total rewards package, including:

  • A free Nespresso machine and coffee product allowance
  • 401k with company match
  • Educational reimbursement
  • Health and mental wellness programs
  • DE&I resource groups
  • Commuter benefits
  • Pet adoption reimbursement
  • Employee recognition program
  • Discounts at over 2,000 companies

(Incentives and/or benefit packages may vary depending on the position.)

 

 

WHAT YOU WILL BE DOING:

  • Performance Management: Recruit, hire, and develop people to drive a culture of high performance and engagement. Recognize and reward excellence while addressing any performance issues promptly. Create personalized development plans and provide ongoing feedback to help your team thrive.
  • Training and Development: Lead and inspire others to learn and grow through coaching and mentoring. Lead training initiatives to ensure your team has the knowledge and skills needed to deliver an exceptional customer experience. From product knowledge to selling techniques and operational standards, you will be instrumental in building their capabilities and shaping their success.
  • Team Engagement: Uphold the Nespresso culture and values, fostering an engaged and motivated team. Through effective communication and regular touchpoints, such as weekly meetings and one-on-one sessions, you will create a supportive and collaborative environment.
  • Sales and Service Excellence: Drive team performance by setting clear targets and providing guidance to your team. Monitor and evaluate performance regularly, implementing strategies for continuous improvement.
  • Operational Excellence: Ensure adherence to standard operating procedures and manage inventory efficiently. Collaborate with the District Manager to control labor costs and expenses effectively. Support teams with troubleshooting tech issues for smooth operations.
  • Safety and Quality: Promote a safety-conscious culture and adhere to Nestlé’s Safety, Health, and Environmental policies and procedures.
  • Drive and Determination: Maximize business opportunities through creative initiatives, customer loyalty, team motivation, and evaluating boutique performance to implement improvements.
  • Community Connection: Think entrepreneurially to create community-building channels through experimentation and collaboration.
  • Personalized Coffee Experiences: Be an agile coffee expert, using storytelling to share your knowledge of our coffee and sustainability practices with customers.

 

WHAT YOU WILL BRING:

  • 4+ years of professional experience in a fast-paced or luxury retail environment
  • 3+ years of supervisory experience in people management and development of direct reports
  • High School Diploma or GED required; Bachelor’s degree preferred
  • Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
  • A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture
  • Availability to work open and closing shifts, weekends, and holidays
  • Ability to travel as required

 

Salary: $78,000.00 to $102,000.00 per year

 

Bonus Eligibility: Yes

 

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 424751 

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Make this holiday season unforgettable – Join Nespresso in creating amazing coffee moments!

Do you have a passion for coffee, hospitality, and creating memorable customer experiences? Our new Charlotte boutique will be opening at Green Hills and we are looking for Seasonal Retail Sales Associates. This is part-time role, up to 19 hours per week, now through March. As a Seasonal Associate, you'll be the welcoming face of our boutique. Greeting customers, offering complimentary coffee tastings, and building relationships. If you thrive in a fast-paced retail environment and love connecting with people (and love coffee), than apply today!

You will help customers discover their perfect coffee match and create unforgettable moments with Nespresso! Join our passionate and caring team to experience what it means to work for Nespresso with the potential to explore and find your future career with us!

 

WHAT’S IN IT FOR YOU

  • All the free coffee you can drink while at work
  • Product discounts on machines, accessories and coffee
  • Fun and engaging work environment with sales contests and incentives
  • Complimentary wardrobe
  • Potential for permanent employment after holiday season
  • Join a culture that Inspires, Cares, Acts, and Innovates to create a positive experience

 

WHAT YOU’LL BE DOING:

  • Create a welcoming and memorable experience for customers.
  • Elevate hospitality in the boutique providing exceptional customer experiences.
  • Share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
  • Guide customers on their coffee journey by providing coffee tastings that deepen their appreciation for coffee.
  • Manage digital systems and point-of-sale software.
  • Maintain a beautiful boutique environment with a safety-first mindset.
  • Collaborate with teammates for a cohesive work environment.
  • Reminder – full availability for open and closing shifts, weekends, and holiday peak hours through January 2027 is required

 

WHAT YOU’LL ENJOY:

  • Selling and going out of your way to create a memorable experience for our customers.
  • Learning more about coffee and sharing that knowledge with customers.
  • Working in a fast-paced environment and adaptable to change.

 

Pay: $21.00 per hour

 

Bonus Eligibility: No

 

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 422865 

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.

 

Do you have a passion for coffee and a knack for exceptional customer service? Join our new Nashville team as a Retail Sales Associate. As the welcoming face of our retail boutique, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso!

 

WHAT’S IN IT FOR YOU:

  • Competitive pay – Plus quarterly bonuses for achieving team sales and service goals.
  • Coffee expertise - You will learn all about coffee and become a coffee expert.
  • Caring Culture – Nespresso is known for a culture that inspires you to be, feel and do your best ultimately caring for our people. Join a supportive and collaborative team environment. Enjoy participating in one of many employees led DE&I Resource Groups. Working with us is like a fresh cup of coffee – warm, welcoming, and revitalizing.
  • Growth and Development – At Nespresso, you have an opportunity to build a career that aligns with who you are. You will be supported in personal development and empowered to take ownership of your career journey.
  • Purposeful work – As a B Corp we view coffee as a force for good. Enjoy work that is making a positive impact for humans and our planet.​

 

WHAT WE OFFER:

Nespresso offers retail employees performance-based incentives and a total rewards package, which includes a free Nespresso machine and coffee product allowance, a 401k with company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives and/or benefit packages may vary depending on the position.)

 

WHAT YOU’LL BE DOING:

  • Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
  • Customer Obsessed: You have a heart for hospitality and working with people.
  • Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
  • Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
  • Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
  • Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
  • Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
  • Training and Learning: You will undergo a training period that sets you up for success well beyond your first day. 

 

WHAT YOU’LL BRING:

  • You are inherently a people person and thrive in a customer service environment.
  • You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
  • You are punctual and available to work open and closing shifts, weekends, and holidays.
  • You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

 

 

Pay: $21.00 per hour

 

Bonus Eligibility: Yes

 

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 422914 

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.

Are you seeking a unique leadership opportunity with a purpose-driven brand? Join Nespresso as a Boutique Team Leader at our elegant retail boutique at University Village. As an integral member of our retail store leadership team, your primary focus is delivering excellence in people leadership, sales, service, and operations. You will not only love to sell but also coach our sales associates to become customer experience and product knowledge experts. Your dedication to creating exceptional coffee experiences for our customers and celebrating wonderful team performance sets you apart.

 

WHAT’S IN IT FOR YOU: 

  • Competitive pay – Plus quarterly bonus for achieving team sales and service goals.
  • Growth and Development – At Nespresso, you have an opportunity to build a career that aligns with who you are. You will be supported in personal development and empowered to take ownership of your career journey.
  • Caring Culture – Nespresso is known for a culture that inspires you to be, feel and do your best, ultimately caring for our people in a supportive and collaborative team environment. Working with us is like a fresh cup of coffee – warm, welcoming, and revitalizing.
  • Purposeful work – As a B Corp we view coffee as a force for good. Enjoy work that is making a positive impact for humans and our planet.

 

WHAT WE OFFER:

Nespresso offers Retail employees, performance-based incentives, and a total rewards package, which includes a free Nespresso machine and coffee product allowance, a 401k with Company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives and/or benefit packages may vary depending on the position)

 

WHAT YOU’LL BE DOING:

  • Drive Results: Function as manager on duty, driving sales by maximizing overall store productivity and building customer relationships through exceptional experiences in a fast-paced environment. You will assist the ASM and SM in leveraging reporting and sales trends to help the store achieve key goals in sales, customer acquisition and service.
  • Customer /Hospitality driven: Cultivate personalized coffee experiences by using storytelling to share your knowledge of our coffee and our sustainability practices to build customer relationships.

Delight our customers with complimentary coffee tastings and highlight your extensive product knowledge. Your expertise will help build our customer base and boost sales. 

  • Inspiring People Leadership: Act to influence and inspire a team to drive sales and service performance through coaching and training.
  • Excellence in Operational Execution: Ensure store standards are maintained; cleanliness, visual merchandising, and operational tasks (inventory/stock management, TQM compliance, and cash processes) Care about safety and create a safe, healthy environment for our employees and customers.
  • Collaborative Team Player: Actively seek and provide feedback, build strong relationships with colleagues, and thrive in a collaborative team setting. You find ways to champion innovative ideas, adapt quickly to changes, and bring a growth mindset to creatively solve problems.

 

WHAT YOU’LL BRING:

  • You have 2+ yrs. experience in driving sales and leading a team in a high-volume retail environment.
  • You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.
  • You have effective communication, time management and analytical skills.
  • You are punctual and available to work open and closing shifts, weekends, and holidays.

 

Pay: $24.50 per hour

 

Bonus Eligibility: Yes

 

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 423037 

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.

Do you have a passion for coffee and a knack for exceptional customer service? Join our team as Coffee Specialist/Sales Associate. As the welcoming face of our retail boutique, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso!

WHAT’S IN IT FOR YOU:

  • Competitive pay – Plus quarterly bonuses for achieving team sales and service goals.
  • Coffee expertise - You will learn all about coffee and become a coffee expert.
  • Caring Culture – Nespresso is known for a culture that inspires you to be, feel and do your best ultimately caring for our people. Join a supportive and collaborative team environment. Enjoy participating in one of many employees led DE&I Resource Groups. Working with us is like a fresh cup of coffee – warm, welcoming, and revitalizing.
  • Growth and Development – At Nespresso, you have an opportunity to build a career that aligns with who you are. You will be supported in personal development and empowered to take ownership of your career journey.
  • Purposeful work – As a B Corp we view coffee as a force for good. Enjoy work that is making a positive impact for humans and our planet. 

WHAT WE OFFER:

Nespresso offers retail employees performance-based incentives and a total rewards package, which includes a free Nespresso machine and coffee product allowance, a 401k with company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives and/or benefit packages may vary depending on the position.)

WHAT YOU’LL BE DOING:

  • Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
  • Customer Obsessed: You have a heart for hospitality and working with people.
  • Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
  • Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
  • Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
  • Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
  • Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
  • Training and Learning:  You will undergo a training period that sets you up for success well beyond your first day. 

WHAT YOU’LL BRING:

  • You are inherently a people person and thrive in a customer service environment.
  • You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
  • You are punctual and available to work open and closing shifts, weekends, and holidays.
  • You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

 

Pay: $21.00 per hour

 

Bonus Eligibility: Yes

 

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 420779 

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.

 

As a Nespresso Store Manager, you’re not only the leader of the store, but you are also the face of the brand. You set the tone for the team and bring the brand and customer experience to life. Mentoring your team to achieve sales goals and provide excellent customer service comes to you naturally. Plus, you have an entrepreneurial mindset setting you up to successfully take ownership of your boutique and connect with the community, build our brand, and share the story and values of Nespresso with passion.

 

WHAT’S IN IT FOR YOU:

  • Competitive Pay: including quarterly bonuses for achieving team sales and service goals.
  • Growth and Development: At Nespresso, every employee is encouraged to take ownership of their professional growth and build a career aligned with who you are through excellent training programs.
  • Caring Culture: Experience a supportive and collaborative environment that feels like a fresh cup of coffee...warm, welcoming, and invigorating.
  • Purposeful Work: As a certified B Corp, we are committed to environmental stewardship and creating a safe, welcoming workplace for all.

 

WHAT WE OFFER:

Nespresso offers retail employees performance-based incentives and comprehensive rewards:

  • Free Nespresso machine & coffee allowance
  • 401k with company match
  • Educational reimbursement
  • Health and mental wellness programs
  • DE&I resource groups
  • Commuter benefits
  • Pet adoption reimbursement
  • Employee recognition program
  • Discounts at 2,000+ companies

(Incentives and/or benefit packages may vary depending on the position.)

 

WHAT YOU WILL BE DOING:

  • Performance Management: Recruit, hire, and develop people to drive a culture of high performance and engagement. Recognize and reward excellence while addressing any performance issues promptly. Create personalized development plans and provide ongoing feedback to help your team thrive.
  • Personalized Coffee Experiences: You are not only an agile coffee expert; you lead by example. Using storytelling, you’ll create an experience for each customer that walks into a boutique educating them on our coffee and sustainability while creating a hospitable environment.
  • Training and Development: Lead and inspire others to learn and grow through coaching and mentoring. Lead training initiatives to ensure your team has the knowledge and skills needed to deliver an exceptional customer experience. From product knowledge to selling techniques and operational standards, you will be instrumental in building their capabilities and shaping their success.
  • Team Engagement: Uphold the Nespresso culture and values, fostering an engaged and motivated team. Through effective communication and regular touchpoints, such as weekly meetings and one-on-one sessions, you will create a supportive and collaborative environment.
  • Sales and Service Excellence: Drive team performance by setting clear targets and providing true guidance. You are growth-minded and implement strategies for continuous improvement accordingly.
  • Operational Excellence: Ensure compliance with standard operating procedures and manage inventory efficiently. Collaborate with the District Manager to control labor costs and expenses effectively. Support teams with troubleshooting tech issues for smooth operations.
  • Safety and Quality: Promote a safety-conscious culture and adhere to Nestlé’s Safety, Health, and Environmental policies and procedures.
  • Drive and Determination: Maximize business opportunities through creative initiatives, customer loyalty, team motivation, and evaluating boutique performance to implement improvements.
  • Community Connection: Think entrepreneurially to create community-building channels through experimentation and collaboration.

 

 

WHAT YOU WILL BRING:

  • 4+ years of experience in fast-paced or luxury retail
  • 3+ years of supervisory experience
  • High School Diploma or GED required; bachelor's degree preferred
  • Strong time management and prioritization skills
  • Genuine enthusiasm for coffee, a strong appreciation for sustainability, and a desire to continuously learn and share our coffee culture with others.
  • Availability for open/close shifts, weekends, holidays
  • Ability to travel as required

 

ADDITIONAL PREFERRED QUALIFICATIONS:

  • Experience supervising 20+ employees in a high-volume, luxury retail environment
  • Ability to run weekly manager meetings, oversee KPIs, coach performance, and delegate effectively
  • Genuine passion for people: you enjoy engaging with customers and mentoring your employees
  • You care about the customer experience; you are a gracious host, and you exude hospitality
  • Guests know you by name and seek you out because of the service and experience you provide
  • Strong business acumen with ability to drive teams to achieve revenue goals and continuously improve
  • Demonstrated success developing bench strength and future leaders
  • High collaboration and presence; a natural at building rapport with customers and businesses
  • Strong hospitality mindset aligned with Nespresso’s House of Hospitality
  • Agility and patience with learning new systems, software programs, and reporting methods

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

 

Salary: $78,000.00 to $105,000.00 per year

 

Bonus Eligibility: Yes

 

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 419303 

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.  

 

As an Assistant Boutique Manager with Nespresso, you play a pivotal role in store leadership. Alongside the Boutique Manager, the two of you will strategize on sales, profitability, operations, and of course, delivering an unforgettable Nespresso experience. Inspire and empower your team to provide an inviting and exceptional customer journey. Most importantly, you will represent Nespresso culture by mentoring, caring, acting, and innovating to bring the beloved Nespresso brand to life.

 

WHAT’S IN IT FOR YOU:

  • Competitive Pay: including quarterly bonuses for achieving team sales and service goals.
  • Growth and Development: At Nespresso, every employee is encouraged to take ownership of their professional growth and build a career aligned with who you are through excellent training programs.
  • Caring Culture: Experience a supportive and collaborative environment that feels like a fresh cup of coffee...warm, welcoming, and invigorating.
  • Purposeful Work: As a certified B Corp, we are committed to environmental stewardship and creating a safe, welcoming workplace for all.

 

WHAT WE OFFER:

 

Nespresso offers retail employees performance-based incentives and comprehensive rewards:

  • A free Nespresso machine and coffee allowance
  • 401k with company match
  • Educational reimbursement
  • Health and mental wellness programs
  • DE&I resource groups
  • Commuter benefits
  • Pet adoption reimbursement
  • Employee recognition program
  • Discounts at over 2,000 companies

 

(Incentives and/or benefit packages may vary depending on the position.)

 

WHAT YOU WILL BE DOING:

 

  • Embody Customer Service Excellence: You are not only an agile coffee expert; you lead by example. Using storytelling, you’ll create an experience for each customer that walks into a boutique educating them on our coffee and sustainability while creating a hospitable environment.
  • Drive Sales Results: Inspire your team to achieve sales and service goals through daily communication, coaching, and mentoring. Collaborate with the Boutique Manager and Team Leads to evaluate boutique performance and implement improvement strategies.
  • Lead Team Development: Motivate team performance through feedback and recognition. Collaborate with the Boutique Manager to champion team development and empowerment while fostering a growth focused culture inspired by learning.
  • Streamline Operations: Adapt to evolving priorities or unstructured cadences. Take ownership across operations, inventory, and scheduling to ensure processes are implemented effectively and efficiently. Execute store visual guidelines to optimize sales and presentation. Constantly look for ways to create efficiencies and improve boutique success.
  • Embody Coffee Expertise: Your coffee presentation, knowledge, and passion are paramount. Customers love your consultative coffee tastings, and your team naturally wants to follow your lead. You organically create an unforgettable coffee experience for each guest.
  • Connect with the Community: You don’t just talk about ideas; you think entrepreneurially and plan events that engage new customers and build brand recognition.
  • Show Agility and Resourcefulness: You see challenges as an opportunity to be creative and nimble. You are curious to try new things, and you inspire your team to do the same.
  • Care About Safety: Promote a safety-conscious culture for our employees and customers.

 

WHAT YOU WILL BRING:

 

  • 3+ years of professional management experience in a fast-paced or luxury retail environment
  • 2+ years of supervisory experience in people management and development of multiple direct reports
  • High School Diploma or GED required; bachelor's degree preferred
  • Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks
  • An authentic passion for coffee, a respect for sustainability, and a commitment to continual self‑learning
  • Availability to work open and closing shifts, weekends, and holidays

 

ADDITIONAL PREFERRED QUALIFICATIONS:

  • Experience co-managing 20+ employees in a high-volume, luxury retail environment
  • Ability to co-manage weekly manager meetings, oversee KPIs, coach performance, and delegate effectively
  • Genuine passion for people: you enjoy engaging with customers and mentoring your employees
  • Proven track record of team development with multiple success stories
  • You care about the customer experience; you are a gracious host, and you exude hospitality
  • Guests know you by name and seek you out because of the service and experience you provide
  • Prior success partnering with leadership to drive teams to achieve revenue goals and continuously improve
  • High collaboration and presence; a natural at building rapport with customers and businesses
  • Strong hospitality mindset aligned with Nespresso’s House of Hospitality
  • Agility and patience with learning new systems, software programs, and reporting methods
  • Exceptional professional diplomacy and discretion

 

Salary: $64,000.00 to $75,000.00 per year

 

Bonus Eligibility: Yes

 

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 419301 

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.

Are you seeking a unique leadership opportunity with a purpose-driven brand? Join Nespresso as a Boutique Team Leader at our elegant retail boutique at University Village. As an integral member of our retail store leadership team, your primary focus is delivering excellence in people leadership, sales, service, and operations. You will not only love to sell but also coach our sales associates to become customer experience and product knowledge experts. Your dedication to creating exceptional coffee experiences for our customers and celebrating wonderful team performance sets you apart.

 

WHAT’S IN IT FOR YOU: 

  • Competitive pay – Plus quarterly bonus for achieving team sales and service goals.
  • Growth and Development – At Nespresso, you have an opportunity to build a career that aligns with who you are. You will be supported in personal development and empowered to take ownership of your career journey.
  • Caring Culture – Nespresso is known for a culture that inspires you to be, feel and do your best, ultimately caring for our people in a supportive and collaborative team environment. Working with us is like a fresh cup of coffee – warm, welcoming, and revitalizing.
  • Purposeful work – As a B Corp we view coffee as a force for good. Enjoy work that is making a positive impact for humans and our planet.

 

WHAT WE OFFER:

Nespresso offers Retail employees, performance-based incentives, and a total rewards package, which includes a free Nespresso machine and coffee product allowance, a 401k with Company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives and/or benefit packages may vary depending on the position)

 

WHAT YOU’LL BE DOING:

  • Drive Results: Function as manager on duty, driving sales by maximizing overall store productivity and building customer relationships through exceptional experiences in a fast-paced environment. You will assist the ASM and SM in leveraging reporting and sales trends to help the store achieve key goals in sales, customer acquisition and service.
  • Customer /Hospitality driven: Cultivate personalized coffee experiences by using storytelling to share your knowledge of our coffee and our sustainability practices to build customer relationships.

Delight our customers with complimentary coffee tastings and highlight your extensive product knowledge. Your expertise will help build our customer base and boost sales. 

  • Inspiring People Leadership: Act to influence and inspire a team to drive sales and service performance through coaching and training.
  • Excellence in Operational Execution: Ensure store standards are maintained; cleanliness, visual merchandising, and operational tasks (inventory/stock management, TQM compliance, and cash processes) Care about safety and create a safe, healthy environment for our employees and customers.
  • Collaborative Team Player: Actively seek and provide feedback, build strong relationships with colleagues, and thrive in a collaborative team setting. You find ways to champion innovative ideas, adapt quickly to changes, and bring a growth mindset to creatively solve problems.

 

WHAT YOU’LL BRING:

  • You have 2+ yrs. experience in driving sales and leading a team in a high-volume retail environment.
  • You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.
  • You have effective communication, time management and analytical skills.
  • You are punctual and available to work open and closing shifts, weekends, and holidays.

 

Pay: $27.00 per hour

 

Bonus Eligibility: Yes

 

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 419261