Nestlé Purina PetCare Company is a leader in the pet products industry, dedicated to enriching the lives of pets and the people who love them. Our passion for pets is matched only by our passion for the business. Innovation and inspiration fill the halls of every Nestlé Purina office. We are pioneers.
As a Sr. Business Analyst on the Super User Network (SUN) team, you will be a subject matter expert, analyze, diagnose and resolve complex business process and application issues and educates system users. You will ensure optimal performance and usability for the various system users and provide root cause analysis with recommendations for improvements. Additionally, you’ll be able to speak on behalf of the business in projects, system implementations and critical incidents impacting NPPC.
Support business initiatives through in depth analysis, using problem solving and critical thinking skills to identify areas for improvement; diagnose issues, and incorporate organizational best practices to ensure operational performance.
Support system issues and implementations performing gap analysis and user acceptance testing
Diagnose problems and identify opportunities for process redesign and improvement
Identify and analyze user requirements, procedures, and problems to improve existing processes
Develop, share, and incorporate organizational best practices into business applications and processes
Respond to users and team member questions, analyze data, research and troubleshoot to resolve issues and identify root cause
Demonstrate critical thinking abilities using troubleshooting skills including the ability to break down complex problems into manageable tasks
Provide a solution along with proper documentation to serve as a training tool for future issues
Guide users through the resolution of problems over the phone, via e-mail and in person and recommend preventative actions
Proactively collaborate with various business areas, support teams and technical teams
Participate in and lead meetings with the business
Work critical incidents through resolution and provide timely updates to management and users
Provide 24/7 support on a scheduled rotational basis to ensure users have proper coverage for business-critical issues
Create and maintain functional training content and support materials for users; deliver via Skype/Teams/GetConnect, classroom or workshops
High School Diploma or GED equivalent is required
5+ years’ experience in a business analysis or similar role within a business facing or IT environment is required
Advanced knowledge of SAP EWM, and Warehouse management end-to-end processes is required
Bachelor's degree in technology, business, management or relatable experience is preferred
Strong knowledge and comprehension of IT concepts including batch jobs, IDOCs and data is preferred
Intermediate knowledge of Microsoft Office products: including Outlook, Word, Excel, PowerPoint, Power BI, and Teams is preferred
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé Purina. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. We hope you'll consider sharing in our mission–you'll join a cohort of others who have chosen to call Nestlé Purina home.
The Nestlé Companies are equal employment and affirmative action employers and look for diversity in qualified candidates for employment.
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at firstname.lastname@example.org to notify of us of any needs related to completing the job application.
Make a good impression before you reach the interview room by updating and maintaining your LinkedIn profile. Prepare for your interview by researching the company, practicing your interview skills, and studying the position so you can see how your skills match up. So you aren’t flustered on your way to the interview, do a dry run to the interview location before your interview day. If you’re looking for more support, reach out to other veterans who have had success with job searching to help you prep.
Update your LinkedIn
Research our culture, our people, and the location of your interview
Do a dry run to the interview location
Prepare specific examples that fit the job requirements
Use our online skills translator to best explain your skills and experience
Practice a mock interview
Reach out to other veterans
During the Interview
During the interview:
Put your best foot forward by arriving in appropriate attire and showcasing the situations, behaviors, and outcomes that have led to your success. By highlighting the skills you obtained in the military and owning your accomplishments, you’ll make a lasting impression.
Dress in business formal
Have a printed copy of your résumé
Highlight the skills that match with this job
Share your accomplishments
Emphasize your dedication to the job
After the Interview
After the interview:
If you’re interested in the position, make it known! Sending an email or thank-you note show your appreciation and keep you in the interviewer’s mind. The job market is competitive, so don’t be discouraged by not landing a job on the first try. Instead, view each interview as a learning experience that will prepare you for future opportunities.
The Nestlé Companies are equal opportunity and affirmative action employers and are looking for diversity in qualified candidates for employment: Minority/Female/Disabled/Protected Veteran. If you require an accommodation in order to view or apply to open positions, please dial 711 and provide this number to the operator: 1-877-204-8650. For technical assistance: email NesCareersSupport@icareerhelp.com or phone 1-877-204-8650.