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About Nestlé Waters

Since 1976, when we introduced Perrier® Sparkling Natural Mineral Water in North America, we’ve inspired a generation of bottled water drinkers, thirsty to fuel their active, healthy lifestyle. Today, our bottled water and tea portfolio is more than 15 brands strong, and we continue to lead the industry with the highest quality standards. Ensuring healthy hydration for generations to come, we are also active participants in the communities in which we operate, and are steadfast in our commitment to environmental stewardship.

Business Solutions Specialist, Distributor Management Bpaid (Supply Chain)

Job Number 18004042 Company NESTLE GLOBE IS/IT Location Saint Louis, Missouri


We are Nestlé’s GLOBE Team - a global IS/IT function with operations strategically positioned in the locations of our different Nestlé businesses across the U.S. We follow the sun as a shared service for the entire Nestlé network – and we’re driven by agility to provide the most effective and efficient level of technical service. Together, we are the largest SAP implementation in the world, and with operations in 191 countries, our systems and opportunities are excitingly complex. It is about thinking big.

Our Business Solutions Specialist, also known as a Distribution Management Specialist (DMS), is a subject matter expert in providing technical solutions, design, and support for the Business Platform for Analytics and Integration with Distributors (BPAID) solution for integrating external data from distributors. Put simply, you’ll drive business analytics and improvements through the SAP Business Objects platform and complementary applications – a critical responsibility to push our business forward. The DMS designs define and improve the solution for Nestlé’s market, and provides critical support and guidance on the deployed solution to capture and manage Distributor Sales Data and ensure system quality/deployments are extensively tested. 

  • Sustain BPAID solution through Tech Mahindra (TechM) and collaborate on complex tickets
  • Gain market(s) insights and understand business requirements to make recommendations on the applicability of BPAID Solutions
  • Advise and coach market contacts to anticipate and continuously improve trouble-free usage of BPAID solution; work closely with offshore sustain groups to achieve Service level objective adherence and deliver lowest cost sustain to drive optimization and simplification of support organization to drive out waste
  • Lead market project team in undertaking process improvement projects and/or the deployment of GLOBE process or solution functionalities
  • Deliver targeted training and coaching on best practices, applications and new functionality to improve business performance
  • Perform assessment on system changes or new applications prior to release and/or implementation to ensure there are adequate knowledge and documentation
  • Develop market actions plans, review and analyze operational measures, and suggest improvements to system/process
  • Make recommendations on how to address business needs by leveraging the BPAID solution and utilizing Nestlé practices
  • Liaise with project/business functional areas to coordinate interdependencies and resolve issues
  • Communicate with the business and manager, provide support to business analysts, and  manage escalations on solving aging issues/high-priority Issues


  • High School Diploma or GED Equivalent required

  • 2 plus years of business analytics (statistical analysis, ticket analysis, consulting analysis) required
  • Experience with SAP Business Warehouse (BW), or Sales and Distribution (SD), or Electronic Data Interchange (EDI), or GXS OpenText Active Intelligence preferred, not required
  • Distributor management experience preferred, not required
  • Functional/technical specification creation experience preferred, not required

The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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