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About Nestlé Nutrition and gerber careers

Nestlé Nutrition, part of Nestlé S.A., is a world leader in nutrition, health and wellness.  Gerber Products Company, founded in 1928, officially joined the Nestlé Nutrition family in 2007. Nestlé Nutrition and Gerber’s combined resources and scientific research expertise have enabled the company to become a worldwide leader in early childhood nutrition. Gerber produces more than 400 food products, all of which are a part of the proprietary Gerber® Start Healthy, Stay Healthy™ nutrition system. The Gerber® Start Healthy, Stay Healthy™ nutrition system combines products, educational resources and services that are designed to encourage the early establishment of healthy eating habits in children from birth to preschool.

Customer Service/Sales Associate-Fremont, MI (Work at Home or Onsite)

Job Number 18007992 Company Nestle Nutrition Location Fremont, Michigan

Description

What are we?: A call center. What do we sell?: Life Insurance. Who are we?:  Gerber Life Insurance!

Do you think you got what it takes to work for one of the leading companies in the insurance industry?Do you like to sell and provide excellent customer service?Would you like to work from home or onsite in our call center?Have an insurance license in Life and Health? – GREAT.No license, that’s okay, we would love to talk with you.You’ll receive a competitive base salary and eligibility to earn a monthly incentive.

Gerber Life has been in business since 1967.We sell an array of children and adult coverage.To learn more about Gerber Life Insurance, click here https://www.gerberlife.com.

As a Customer Service/Sales Associate you will:

Represent Gerber Life through providing exceptional service to existing customers and engaging in consultative conversations using the Gerber Life Insurance Sales process. Processes transactions and ensures customers’ needs are met via inbound calls and outbound calls.

Respond to customer inquiries via inbound and outbound service and sales telephone interactions to address a variety of customer inquiries which include, but are not limited to, processing payments, resolving billing issues, policy changes requests and completing new insurance applications.

Review customer’s current insurance needs while engaging in consultative conversations. Expected to make recommendations that address the customer’s needs, while also promoting business growth and goal achievement with competitive, industry-leading life insurance and other financial products.

Handle customer inquiries in a positive and professional manner consistent with compliance and regulatory requirements.

Other duties as assigned.

Qualifications

Requirements and Education Level:

 

• High School diploma

•Attend 8 weeks of on-site training in Fremont, MI.

Obtain and maintain multi-state licenses while employed in this  position:

    o Must pass state insurance agent licensing within approximately 3 weeks of hire.

    o Must obtain appointments in 39 Company designated states within approximately the first five to seven weeks of employment.

    o Must obtain licensing in remaining states which Gerber Life Insurance   Company conducts business within approximately 45 to 60 days of employment.

 

• 1-2 years Customer Service experience

• Contact center experience and knowledge considered a plus

• Life Insurance industry experience and knowledge considered a strong advantage

                                                                                                                    Additional Requirements for Work-At-Home Associates Only:                                                                                                                                               • Must have a workspace large enough for a monitor, docking station, mouse and keyboard.

• Must have a quiet isolated workspace free of distractions.

• Must have high speed internet connection that once tested will meet the data and speed requirements of Gerber Life Insurance  (Satellite internet providers are not eligible)

• Must maintain a dedicated hard wired phone line 

• Must be able to attend on-site training and meetings from time to time as business needs require.  Average is 2-3 times per year.


The Nestlé Companies are equal employment and affirmative action employers and looking for diversity in qualified candidates for employment.

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