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About Nestlé Nutrition and gerber careers

Nestlé Nutrition, part of Nestlé S.A., is a world leader in nutrition, health and wellness.  Gerber Products Company, founded in 1928, officially joined the Nestlé Nutrition family in 2007. Nestlé Nutrition and Gerber’s combined resources and scientific research expertise have enabled the company to become a worldwide leader in early childhood nutrition. Gerber produces more than 400 food products, all of which are a part of the proprietary Gerber® Start Healthy, Stay Healthy™ nutrition system. The Gerber® Start Healthy, Stay Healthy™ nutrition system combines products, educational resources and services that are designed to encourage the early establishment of healthy eating habits in children from birth to preschool.

Agency Support Associate Telephone Representative - Gerber Life Insurance Company

Job Number 17006413 Company Nestle Nutrition Location Fremont, Michigan

Description

Gerber Life Insurance Company is hiring! We have been providing superior quality life insurance products since 1967! We offer an array of insurance products to meet the needs of individuals and families, including The Grow-Up® Plan, The Gerber Life College Plan, and adult coverage products, including Term Life, Whole Life, Guaranteed Life, and Accident Protection. As an affiliate of Gerber Products Company, “the baby food people,” the two companies share a common goal: to help parents raise happy, healthy children. Gerber Products Company and Gerber Life are companies of the Nestle organization.

Gerber Life Insurance Company is an equal opportunity employer.


POSITION SUMMARY:

This position represents Gerber Life through providing exceptional service to external sales agents.

PRIMARY RESPONSIBILITIES:
In a manner consistent with compliance and regulatory requirements, respond to agent’s inquiries via multi-media factors to address inquiries which include but are not limited to appointment and licensing statuses, commissions, product information resolving billing problems, payments and policy change requests.

Additional work as assigned.

Qualifications

REQUIREMENTS AND MINIMUM EDUCATION LEVEL:
• High School diploma

EXPERIENCE:
• Two plus years Customer Service experience
• Contact center experience and knowledge considered a plus
• Insurance industry experience and knowledge considered a strong advantage

SKILLS:
• Excellent PC, data entry and word processing software skills
• Customer Service advocate with ability to detect unfulfilled needs
• Strong and accurate business English, verbal and written communication  
  skills (grammar and spelling)
• Excellent listening skills
• Ability to multitask efficiently
• Ability to work a flexible schedule - including evenings, Saturdays and some
  Company Holidays



The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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