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About Nestlé Nutrition and gerber careers

Nestlé Nutrition, part of Nestlé S.A., is a world leader in nutrition, health and wellness.  Gerber Products Company, founded in 1928, officially joined the Nestlé Nutrition family in 2007. Nestlé Nutrition and Gerber’s combined resources and scientific research expertise have enabled the company to become a worldwide leader in early childhood nutrition. Gerber produces more than 400 food products, all of which are a part of the proprietary Gerber® Start Healthy, Stay Healthy™ nutrition system. The Gerber® Start Healthy, Stay Healthy™ nutrition system combines products, educational resources and services that are designed to encourage the early establishment of healthy eating habits in children from birth to preschool.

Customer Service/Sales Associate-Work At Home-Detroit-Gerber Life Insurance Company

Job Number 17008341 Company Nestle Nutrition Location Detroit, Michigan


Gerber Life Insurance Company is hiring! We have been providing superior quality life insurance products since 1967! We offer an array of insurance products to meet the needs of individuals and families, including The Grow-Up® Plan, The Gerber Life College Plan, and adult coverage products, including Term Life, Whole Life, Guaranteed Life, and Accident Protection. As an affiliate of Gerber Products Company, “the baby food people,” the two companies share a common goal: to help parents raise happy, healthy children. Gerber Products Company and Gerber Life are companies of the Nestle organization.

Gerber Life Insurance Company is an equal opportunity employer.

This position represents Gerber Life through providing exceptional service to existing customers and engaging in consultative conversations using the Gerber Life Insurance Sales process.  Processes transactions and ensures customers’ needs are met via inbound calls and outbound calls. 

Primary Responsibilities:
Responds to customer inquiries via inbound and outbound service and sales telephone interactions to address a variety of customer inquiries which include, but are not limited to, processing payments, resolving billing issues, policy change requests and completing new insurance applications.

Handles customer inquiries in a positive and professional manner consistent with compliance and regulatory requirements.Reviews customer’s current insurance needs while engaging in consultative conversations and making recommendations on additional needs by offering competitive, industry-leading life insurance and other financial products.

Other duties as assigned.


Requirements and Minimum Education Level:
- High School diploma
- Obtain and maintain multi-state licenses while employed in this position:
     o Must pass state insurance agent licensing within approximately 3 weeks of
     o Must obtain appointments in 39 Company designated states within
        approximately the first five to seven weeks of employment.
     o Must obtain licensing in remaining states which Gerber Life Insurance
       Company conducts business within approximately 45 to 60 days of

• 1-2 years Customer Service experience
• Contact center experience and knowledge considered a plus
• Life Insurance industry experience and knowledge considered a strong

Additional Requirements for Work-At-Home Associates Only:
• Must have a workspace large enough for a monitor, docking station, mouse and keyboard.
• Must have a quiet isolated workspace free of distractions.
• Must have high speed internet connection that once tested will meet the data and speed requirements of Gerber Life Insurance (Satellite internet providers are not eligible)
• Must maintain a dedicated landline work phone 

The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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