As the nation’s leading bottled water company, Nestlé Waters North America is dedicated to providing customers with healthy hydration options. Alongside that, we’re also committed to developing our people – enabling them to make the most of the many elements that help them to succeed.
Nestlé Waters consists of five business units: Corporate, Commercial, Supply Chain, Technical & Production and ReadyRefresh by Nestlé. Whichever one of these areas you choose to join, you’ll find yourself collaborating with a highly talented team on work that’s challenging, engaging and incredibly rewarding. You’ll be an essential element of our success: trusted, empowered and supported to make a lasting impact on the very future of our business. It’s a chance to use your knowledge, skills and experience to shine brightly and achieve your ambitions – all while delivering healthy hydration to millions of customers.
Choose a career in Technical & Production and you’ll be part of our manufacturing backbone – and a crucial element of our success. Our factories are where our products start their journey to the customer. This area of Nestlé Waters offers you the chance to experience collaboration in its purest form as you work alongside a diverse range of highly motivated and passionate people in our Technical & Production factories spread across the nation. What you do will be fulfilling, impactful and meaningful – not least is you’ll be helping to deliver healthy hydration to millions of thirsty customers. We’ll make sure you have the strong leadership and clear direction you need to feel motivated and passionate about accomplishing great things. While you take a pride in delivering an excellent performance, you’ll see your contributions are recognized and rewarded with an outstanding level of support, training and benefits – everything you need to grow and thrive in your career.
We are currently seeking a Quality Assurance (QA) Manager to be located in Poland Spring, ME and report to the Factory Manager.
Key responsibilities include but are not limited to the following:
Serve as the lead within the plant for Company Quality initiatives including, the implementation of the Nestlé Quality Management System
Drive culture of zero defect mindset within the facility to continuously challenge departments to have high expectations and goals for creating quality product
Champion change initiatives for continuous improvement within the QA department
Serves as Food Safety Management System (FSMS) Team Leader to ensure the training of Food Safety Team Members, ensure that the FSMS is established, implemented, maintained, and updated and reports to the
Factory & Market Quality Managers on FSMS effectiveness & suitability
Prepare for all Company Quality Audits, ISO audits and respond to issues
Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant
Serve as primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality and complaint issues
Prepare and maintain permitting and licensing for the plant
Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies
Coordinate activities and develop good relationship with key vendors
Monitor the performance and competencies of plant QA staff and provide leadership, coaching and development as needed
Lead the execution of cultural changes and activities needed to support Nestle Continuous Excellence (NCE) and the pursuit of TPM
Develop initiatives to improve plant performance against Nestle quality measures and ensure plant compliance with company and regulatory standards
Provide day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (FDA, IBWA, EPA, etc.).
May serve as plant representative for regional quality forums and initiative
Able to demonstrate he/she’s commitment to Nestlé’s Nestle Management System, Food Safety, Environment and Safety and Health and the Leadership Principles Nestle to manage and improve NWNA T&P/SC.
Key qualifications include:
Bachelor’s degree in chemistry, microbiology or related field, Masters preferred
Ten or more years of QA experience with five or more years of QA management experience within consumer products, specifically beverage, food or other clean manufacturing
Prior microbiology laboratory management and manufacturing line inspection experience
Knowledge of ISO requirements and audits
Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design
Strong project management and computer skills, including Word, Excel, Access, & PowerPoint
ERP system and Quality system experience needed, SAP and Infinity preferred
Proven leadership skills, coaching and developing leaders & employees
Demonstrated ability to drive continuous improvement and manage to/achieve metrics
Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives
Ability to drive positive change in both processes and systems and culture
Strong internal and external customer focus with great follow-up
Ability to provide after hours support to a 24 X 7 operation for critical issues
Self-directed with high integrity and the maturity commensurate with being an effective manager
To our veterans and separated service members: you are at the forefront of our minds as we recruit top talent to join Nestlé. The skills that you have gained while serving our country, such as adaptability, agility, and leadership, are aligned with the skills that we look for when we think about what success looks like at Nestle. We hope that you will consider sharing in our mission and purpose to enhance quality of life and contribute to a healthier future.
Nestlé Waters North America is the nation’s leading bottled water company. Our water brands include Poland Spring, Arrowhead, Ozarka, Deer Park, Zephyrhills and Ice Mountain, Nestlé Pure Life. We’re passionate about creating shared value for society in all kinds of ways: from providing careers and benefits to communities where we operate to environmental stewardship – most notably responsible water management, lightweight packaging and advancing recycling in America. As a valuable part of our team, you’ll receive a competitive total rewards package – something that will provide you with the support you need to thrive both inside and outside of work. It’s not just the work that you’ll find fulfilling here though. As you build a career with us, you’ll receive exactly the kind of benefits you’d expect from a leading name in healthy hydration. The only question is, what elements will help you succeed at Nestlé Waters?
Make a good impression before you reach the interview room by updating and maintaining your LinkedIn profile. Prepare for your interview by researching the company, practicing your interview skills, and studying the position so you can see how your skills match up. So you aren’t flustered on your way to the interview, do a dry run to the interview location before your interview day. If you’re looking for more support, reach out to other veterans who have had success with job searching to help you prep.
Update your LinkedIn
Research our culture, our people, and the location of your interview
Do a dry run to the interview location
Prepare specific examples that fit the job requirements
Use our online skills translator to best explain your skills and experience
Practice a mock interview
Reach out to other veterans
During the Interview
During the interview:
Put your best foot forward by arriving in appropriate attire and showcasing the situations, behaviors, and outcomes that have led to your success. By highlighting the skills you obtained in the military and owning your accomplishments, you’ll make a lasting impression.
Dress in business formal
Have a printed copy of your résumé
Highlight the skills that match with this job
Share your accomplishments
Emphasize your dedication to the job
After the Interview
After the interview:
If you’re interested in the position, make it known! Sending an email or thank-you note show your appreciation and keep you in the interviewer’s mind. The job market is competitive, so don’t be discouraged by not landing a job on the first try. Instead, view each interview as a learning experience that will prepare you for future opportunities.
The Nestlé Companies are equal opportunity and affirmative action employers and are looking for diversity in qualified candidates for employment: Disabled/Veteran. If you require an accommodation in order to view or apply to open positions, please dial 711 and provide this number to the operator: 1-877-204-8650. For technical assistance: email NesCareersSupport@icareerhelp.com or phone 1-877-204-8650.