Who are we? Do you love coffee? Do you care about sustainability? At Nespresso we place people, coffee and sustainability at the heart of what we do, creating an engaging and meaningful place to work. We are a team of passionate and creative coffee enthusiasts that inspire our customers to think about what is ‘in their cup’ through coffee education and training.
What are we looking for? A successful team starts with a fierce leader. We put as much passion and care into selecting the right people as we do in perfecting our coffees. The Store Manager is the driver of associate engagement, store sales and championing our unparalleled customer experience. In this role you will have the opportunity to further enhance your personal and professional skills while nurturing talent to build a dynamic high performing team; optimizing store operations and achieving retail excellence. Come join our growing retail team, a taste of something better awaits you! Learn more about us: www.nespresso.com and www.nespressojobs.com.
Position Perks: • Pay incentives: quarterly and annual bonus program. • Product: Free coffee and machine allowance + free coffee during work. • Educational assistance: Tuition reimbursement and access to Nestle University. • Career growth: Internal development program with priority consideration for internal positions. • Transit assistance: transit allowance provided in major metro areas. Health & Wellness: Multiple medical plan options. 401k savings and match. Generous maternity leave. Uniforms: Complimentary work wear with free weekly dry cleaning.
Responsibilities: • Ensure retail operations, procedures and best practices are implemented • Coach and develop team for performance, growth and succession planning • Act as an enthusiastic ambassador for the Nespresso brand and manage customer experience as necessary • Create and host exciting events to build the Nespresso brand within your community • Regularly evaluate and drive stores performance through weekly, monthly and annual goal meeting strategies
Requirements: • High School Diploma or GED required • 4+ years prior professional experience in retail/customer service required • 3+ years of experience in people management including coaching, motivation and experience developing direct reports required • Full availability to work all shifts including days, nights, weekends and holidays
Make a good impression before you reach the interview room by updating and maintaining your LinkedIn profile. Prepare for your interview by researching the company, practicing your interview skills, and studying the position so you can see how your skills match up. So you aren’t flustered on your way to the interview, do a dry run to the interview location before your interview day. If you’re looking for more support, reach out to other veterans who have had success with job searching to help you prep.
Update your LinkedIn
Research our culture, our people, and the location of your interview
Do a dry run to the interview location
Prepare specific examples that fit the job requirements
Use our online skills translator to best explain your skills and experience
Practice a mock interview
Reach out to other veterans
During the Interview
During the interview:
Put your best foot forward by arriving in appropriate attire and showcasing the situations, behaviors, and outcomes that have led to your success. By highlighting the skills you obtained in the military and owning your accomplishments, you’ll make a lasting impression.
Dress in business formal
Have a printed copy of your résumé
Highlight the skills that match with this job
Share your accomplishments
Emphasize your dedication to the job
After the Interview
After the interview:
If you’re interested in the position, make it known! Sending an email or thank-you note show your appreciation and keep you in the interviewer’s mind. The job market is competitive, so don’t be discouraged by not landing a job on the first try. Instead, view each interview as a learning experience that will prepare you for future opportunities.
The Nestlé Companies are equal opportunity and affirmative action employers and are looking for diversity in qualified candidates for employment: Minority/Female/Disabled/Protected Veteran. If you require an accommodation in order to view or apply to open positions, please dial 711 and provide this number to the operator: 1-877-204-8650. For technical assistance: email NesCareersSupport@icareerhelp.com or phone 1-877-204-8650.